Upon login in, I'm receiving a message that my account is inactive even though it has been activated.

When this message appears, you must select one of the 3 options that are offered to you : Teacher, parent or student. 

Your selection will lead you to one of the following :

TEACHER

PARENT

STUDENT

If you are certain your account is activated, bare in mind that it is possible the login information you have entered is not the same as the information you have registered at the activation of your account.

In this case, if you are a teacher or a parent, you can reset your password.

If you are a student, your teacher will be able to reset the password linked to your profile.

• Related Articles

• How to sign in a Buzzmath account?

  Take note that the login procedure for students of 1st and 2nd grades, is different from the method used by students of other grade levels. You will find that procedure using the following link : How to log in a student account (1st and 2nd grade). ...

• How to activate a student account?

  Please note that the activation process for 1st and 2nd grade students is the same as for students in other levels. However, they cannot activate their accounts themselves with an activation code Group Activation You will find the individual ...

• How to log in to my family account?

  The family account uses a centralized login method for all users present on the account. The parent will use the same login credentials (full name or email and password) whether it is for their own access or a child's access. To sign in to a child ...

• I would like to send an activation and login procedure to my students’ parents

  To view the various help articles regarding activation or login, please access the following sections: Activation and Login Here are resources to help you communicate activation and/or login procedures to your students' parents. You will find the ...

• How do I change the password of a student activated in my class ?

  Please note that 1st and 2nd grade students do not use a password to sign in. This procedure applies only to students from the 3rd grade, and up. Using this procedure will also allow you to modify your student's personal information including the ...